FAQs

Instructions for use

For the first time, please make sure the bracelet is fully charged with the corresponding charging cable.

Long press the side button of the watch for 3 seconds to turn on

Please scan the QR code or download " Dafit " through the app store.

Connect mobile phone Bluetooth via APP (Bluetooth name is ZL02).

Open the app, switch to the device interface and pair the device.

Steps to connect the watch and cell phone:

1、Download the app called "DaFit" by scanning the QR code on the manual, or search "DaFit" in Google Play or App Store.

2、Turn on the mobile phone Bluetooth status, open the "DaFit" application program you just downloaded, click "Device" to enter the page, click "Add device" in the upper right corner to find "ZLO2D" and click Connect to complete pairing. (not be directly connected to the bracelet through the phone's Bluetooth)

3、After the pairing is completed, click directly to enter the basic page of the smart bracelet, you can see the number of steps, calories and distance. You can also customize the watch face, enable message reminder permission, set frequently used contacts, manage music, etc.

Yes, It supports both OS - Android and ios.

Yes, the band is easily to be changed to Steel or Mesh Belt.

If it's only from one person I would check to make sure that they are trying to text you and that you didn't accidentally block them on your phone.

This device does not support call functions, can only reject the call, with a call feature.

Yes, But for detail information Download the app called "DaFit". You will get all step counter with analysis.

The sleep tracker is automatic. I sleep with the watch on and on the morning it shows two icons. I believe one of the icons show my regular sleep and the other shows my REM.

If your order has not yet been sent, contact us immediately and we will be happy to update your information. Otherwise, and in accordance with our general conditions of sale, once the order has been sent from our warehouse, no further changes can be made.

We work with several suppliers, when you place an order, each supplier deals with a particular product. If you order 5 different items, you will receive 5 different packages and they will arrive at different times (some will be faster than others). However, if you order the same product 3 times, they will all be sent in one package.

We ship worldwide for FREE! Delivery times are 5-20 days worldwide depending on where you live. However, we make sure you can track your order for extra peace of mind. More information is available in the Shipping and Delivery section.

Our company is based in Australia. We deliver our products directly from our suppliers located in Asia and Europe.

Your packages are delivered by the responsible local post office.

You can use the Track My Order section on our website or any other tracking website and use your personal tracking code provided with your order once it is shipped.

Our items will be left in your mailbox whenever possible. Otherwise, your package will be dropped off at your post office where you can pick it up.

If your order has not yet been sent, contact us immediately and we will be happy to update your information. Otherwise, and in accordance with our general conditions of sale, once the order has been sent from our warehouse, no further changes can be made.

We work with several suppliers, when you place an order, each supplier deals with a particular product. If you order 5 different items, you will receive 5 different packages and they will arrive at different times (some will be faster than others). However, if you order the same product 3 times, they will all be sent in one package.

This site is 100% secure, and here's why: First of all, the site you are visiting is on an HTTPS server (the little padlock on the left of the URL of this page is there to remind you). Moreover, many sites only secure their shopping carts and everything related to the payment of orders. On this site, all pages are secure and therefore cannot be targeted by malware or hackers. Finally, we use Stripe, which is a reference in terms of security for Internet transactions.

You can currently pay by credit card, PayPal or Apple Pay and Google Pay on our website. We do not accept bank checks, wire transfers or payments on receipt.

Cylexo comes with an unconditional 100% money back guarantee. There are absolutely no conditions, no forms to fill out, nothing to prove and we promise not to question you. If you do not have a positive experience for any reason, we will do everything we can to ensure that you are 100% satisfied with your purchase. See the Warranty page for more details.